Refund policy

Refunds, returns, and exchanges

All purchases are final and we are unfortunately unable to accept returns, make exchanges, or issue refunds.

Damages and issues

Please inspect your order upon reception. In the rare event that your order arrives damaged, please email us as soon as possible at hello@oliveandoldes.com with your order number and photos of the damaged packaging and item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

PROOF OF PURCHASE IS REQUIRED from oliveandoldes.com.

Please note, we are unable to assist you if you cannot provide proof of purchase, order number, or receipt AND an associated phone number or email address.

 If you have any further questions, please don't hesitate to contact us at hello@oliveandoldes.com.